Changes to 911 service in MRC Pontiac
Caleb Nickerson
CAMPBELL’S BAY
Sept. 19, 2017
Come 2018, a new company will be handling the dispatching of local first responders in the MRC Pontiac.
Currently, local emergency calls are routed to Groupe CLR, the largest private 911 call centre in Quebec, based in Shawinigan. Danielle Belec, head of strategic communications at the MRC, explained that the council had originally signed a five-year contract with a dispatcher in Maniwaki, but the company was sold to CLR a year in.
The new contract with the MRC des Collines dispatchers would also be for five years.
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